Frequently Asked Questions

Frequently Asked Questions

Better Letters | Online Submissions to Physical Petitions Australia

If your question isn’t listed below, please feel free to contact us.

How much does it cost to send a letter?

Sending one letter is $3.00, if you send more than one letter the cost $2.50 per letter. Each letter includes one printed page, if you require more pages, it’s 15 cents per page. Pages are non-colour.

Can I just print my own letters and send them?

Of course, you can! When you hit preview, a PDF will be generated, from there you can save or print that PDF and manually send the letters out yourself! 

Can you add State/Local Member lists?

This is coming soon! Soon we will have all your State Member lists for the house and senate. (Depending on state)
Local is another matter, but we will be building features to allow for local members to be lobbied.

Who is my government representative?

You can view the federal member for your electorate on “They Vote For You”  by entering your postcode. 
We will soon have features where we will inform you of your suburbs federal MP and State MP’s.

Where does Better Letters get the Politicians Office Addresses?

You can view the public mailing list of all Federal Members of Parliament on the APH Website. Here there are mailing lists for all politicians. Our database reflects these documents.

How do you send your letters?

We have partnered with a third party multinational mail aggregator that send the mail on our behalf through the use of a specialised printing machine.

Do I have to use your letter campaign templates?

No! We have provided templates for those who are busy or need ideas for their own letter. But you are free to use a custom letter by picking the “custom letter” option template or editing a template we have already made for you.

Can I send a letter to anyone?

Yes! You can send a letter to anyone in Australia through the use of our Send A Letter page.

What payment methods do you accept?

We currently only accept PayPal; through PayPal, you can use your credit card. We find this is a very easy, safe and common way to handle payments. If you would like us to offer more payments, please contact us and let us know!

I have a cause that I would like support with, can Better Letters help?

Of course! This is why we created the service. Please read through our What’s Your Cause page and get in contact with us. We’re incredibly excited to work with organisations, movements, and individuals on issues important to them and the wider Australian community.

I don't agree with your campaigns!

We are sorry you feel that way. If you still wish to write to an MP but do not wish for the letter to be counted towards a campaign’s statistics you are welcome to write a letter to any MP using the Send A Letter page. 

If you have another question about Better Letters’ petitions Australia, you can ask it directly here!

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Better Letters | Online Submissions to Physical Petitions Australia

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